Privacy Policy
Last updated: 8 September 2026
Gyanam India Educational Services (“Gyanam”, “we”, “us”) operates the online portal at https://portal.gyanamindia.com. This Privacy Policy explains how we collect, use, and protect information when you use our portal and related payment services.
1. Information we collect
- Account details for authorised users (Head Office, DLC, ATC, Training) such as name, username, mobile, and email.
- Student / centre records entered by authorised centres (admission, course, fee, exam, and certificate data).
- Payment transaction references (order ID, payment ID, amount, status) for reconciliation.
- Technical logs such as login time, IP address, and browser type for security.
2. How we use information
- To provide education franchise / centre management services.
- To process and reconcile payments of HO / DLC shares and related fees.
- To issue receipts, marksheets, certificates, and operational reports.
- To prevent fraud, misuse, and unauthorised access.
- To comply with legal and regulatory requirements.
3. Sharing of information
We do not sell personal data. We may share limited data with:
- Razorpay — to process online payments and refunds.
- Authorised centres / offices — only data needed for their role.
- Law enforcement / regulators — when legally required.
4. Data security
We use role-based access, encrypted transport (HTTPS), and operational controls. Users must keep login credentials confidential.
5. Data retention
Academic, fee, and payment records are retained as required for business, audit, and legal purposes.
6. Your rights
Authorised users may request correction of inaccurate account or centre data by contacting Head Office. Students should contact their ATC centre first for admission-related corrections.
7. Contact for privacy queries
Gyanam India Educational Services
D16, 18, 20, Golani Market, Jalgaon, Maharashtra 425001
Email: contact@gyanamindia.com
Phone: +91 98600 03525 / +91 93709 82117